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1. Think (Design Thinking)

The team is always on the look out for crime problems that are appropriate to address with a design response (similarly to a thief on the look out for an opportunity to steal). In being sensitised to design opportunities and empathetic to user needs, talking to multiple stakeholders, even when we are not working directly on a project, we try to use methods linked to our ‘design thinking’ to help structure our enquiry, focus our questions and responses, and to identify issues we want to work on, and areas we’d like to know more about – areas we’d like to ‘scope’.