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Designing Innovative Services: What’s Next?

15 Jan 2015

18:30 to 20:30

Panel discussion on what’s next in designing innovative services including customer experience, organisational change, Internet of Things, business model innovation. Confirmed speakers include Dr Andrea Siodmok (Cabinet Office Policy Lab), Dr Cat Macaulay (design ethnography), Dr Jamie Brassett (MA Innovation Management at CSM).

This event is to celebrate the publication of the Service Innovation Handbook by Lucy Kimbell published by BIS.

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